Blog | Marie Matteson, MS

Notes on stress, healthcare systems, medical billing, and what is really going on underneath the problem.

Written by Marie Matteson, MS

How to Post ERA and EOB Insurance Payments in Office Ally

How to Post ERA and EOB Insurance Payments in Office Ally

How to Post ERA and EOB Insurance Payments in Office AllyMarie T Matteson MS
Published on: 17/09/2026

Autopost writes off patient responsibility, deductibles included. Post the insurance ERA or EOB by hand in Office Ally, mark patient responsibility, and generate the statement.

Office Allymedical billingERAEOBpayment postingpatient responsibility
Procedure Modifier Combination Is Not Compatible: How to Fix It in Office Ally

Procedure Modifier Combination Is Not Compatible: How to Fix It in Office Ally

Procedure Modifier Combination Is Not Compatible: How to Fix It in Office AllyMarie T Matteson MS
Published on: 24/08/2026

The EOB says the procedure modifier combination is not compatible and the balance was already written off. Here is the correct order to reverse the write off, add the 25 modifier and resubmit the corrected claim in Office Ally.

Office Allymedical billingclaim denialsEOBmodifier 25Practice Matebilling mistakes