Office Ally Troubleshooting Tips That Stop Claim Denials
Wrong birth dates, invisible extra spaces, and corrected claims bouncing as duplicates. Five Office Ally tools that catch billing problems before the payer does, and how to use each one.

Wrong birth dates, invisible extra spaces, and corrected claims bouncing as duplicates. Five Office Ally tools that catch billing problems before the payer does, and how to use each one.

Give your biller read only access in Office Ally without handing over your account. Log into the underscore SA account, set the user type to biller, then check the accounting box and set read only.

POS 12 is not a telehealth code. The correct telehealth place of service is 10 or 02, and the advice that 12 pays better is a garbled version of something real. What CMS actually says, for psych and behavioral health.

Premera approved version 4.0 of its Physical Medicine and Rehabilitation policy on 18 August 2026, adding a multiple procedure reduction effective 4 December. Only the highest therapy procedure pays in full. What it cuts, who it hits, and what to check first.