Marie T Matteson MSYour Office Ally AR report shows a large balance over ninety days and the visits are carrying credits. That is an autopost posting error, not a collections problem. Here is how to read it and post it correctly.
Marie T Matteson MSThe EOB says the procedure modifier combination is not compatible and the balance was already written off. Here is the correct order to reverse the write off, add the 25 modifier and resubmit the corrected claim in Office Ally.
Marie T Matteson MSLogins, booking, check in, new patients, insurance, and the traps nobody warns you about. What a brand new Office Ally front desk user needs on day one.
Marie T Matteson MSThe full Office Ally loop from check in to submitted claim, including the diagnosis pointer error that stops most people. Practice Mate to EHR 24/7.