Blog | Marie Matteson, MS

Notes on stress, healthcare systems, medical billing, and what is really going on underneath the problem.

Written by Marie Matteson, MS

Office Ally Troubleshooting Tips That Stop Claim Denials

Office Ally Troubleshooting Tips That Stop Claim Denials

Office Ally Troubleshooting Tips That Stop Claim DenialsMarie T Matteson MS
Published on: 15/10/2026

Wrong birth dates, invisible extra spaces, and corrected claims bouncing as duplicates. Five Office Ally tools that catch billing problems before the payer does, and how to use each one.

Office Allymedical billingclaim denialsclaim rejectionsCMS 1500eligibility
How Do I Let My Biller See Billing but Not Change It in Office Ally?

How Do I Let My Biller See Billing but Not Change It in Office Ally?

How Do I Let My Biller See Billing but Not Change It in Office Ally?Marie T Matteson MS
Published on: 08/10/2026

Give your biller read only access in Office Ally without handing over your account. Log into the underscore SA account, set the user type to biller, then check the accounting box and set read only.

Office Allymedical billingPractice Mateuser permissionssecurity administratorpractice management
Can I Use POS 12 With Modifier 95 for a Telehealth Visit?

Can I Use POS 12 With Modifier 95 for a Telehealth Visit?

Can I Use POS 12 With Modifier 95 for a Telehealth Visit?Marie T Matteson MS
Published on: 06/10/2026

POS 12 is not a telehealth code. The correct telehealth place of service is 10 or 02, and the advice that 12 pays better is a garbled version of something real. What CMS actually says, for psych and behavioral health.

telehealthplace of servicemodifier 95behavioral health billingmedical billing
Premera Is Reducing Therapy Payments Starting 4 December 2026

Premera Is Reducing Therapy Payments Starting 4 December 2026

Premera Is Reducing Therapy Payments Starting 4 December 2026Marie T Matteson MS
Published on: 06/10/2026

Premera approved version 4.0 of its Physical Medicine and Rehabilitation policy on 18 August 2026, adding a multiple procedure reduction effective 4 December. Only the highest therapy procedure pays in full. What it cuts, who it hits, and what to check first.

premeraphysical therapy billingchiropractic billingmultiple procedure reductionpayment policymedical billing